Who is Livewire IT?

Your Managed Service Provider
Livewire IT experience is next level
Over 20 years experience

Is crucial as it demonstrates extensive expertise, reliability, and a proven track record in managing complex IT environments and delivering consistent, high-quality service.

Australia Wide Local Support
local support

Our team is local being based entirely in Australia is crucial for ensuring your data security, reducing latency, and providing culturally aligned, timely support while complying with local regulations.

Large Partner Network
partner network

Livewire IT has a deep partner network, all based in Australia which allows us to solve complex issues with our trusted partner network.

Simon Duffield
Managing Director

Livewire IT, Your Managed Service Provider

At Livewire IT, we believe in transforming the way businesses operate through technology. As a premier managed service provider in Australia, we are dedicated to delivering unparalleled IT support that helps businesses achieve peak performance. Here’s why partnering with us is the best decision you can make for your business.

Founded in 2006, Livewire IT has evolved into a full-service IT support powerhouse. Our team of seasoned engineers and technicians offer bespoke solutions that are tailored to your unique business needs. From helpdesk support to professional advice, we are committed to ensuring your systems run seamlessly and efficiently.

Comprehensive IT Support

Managed Services

We specialise in providing managed services that take the burden off your shoulders. Some of our offerings include:

  • Unlimited Business Hours Remote Support: We offer unlimited business hours remote support to ensure your operations run smoothly. Our skilled IT professionals provide expert assistance during standard business hours at no extra cost. From troubleshooting to system setup and optimization, we've got you covered.
  • 24/7 Server & Network Monitoring: We ensure your systems are always running optimally and are ready to tackle any issues before they escalate.
  • Backup& Recovery: Protect your data with our robust backup solutions and disaster recovery plans for both server systems and cloud services like Microsoft 365 & Google Apps
  • Firewall & WAN Management: Safeguard your business with our comprehensive firewall and wide area network management services.

Cybersecurity

In today's digital landscape, cybersecurity is paramount. Livewire IT provides:

  • Cyber Security Management & Compliance: We help you stay ahead of threats with proactive management and ensure compliance with industry standards.
  • In-house Penetration & Vulnerability Testing: Our rigorous testing identifies and addresses vulnerabilities to keep your business secure.
  • Security & Awareness Simulations: Livewire IT provide services to protect clients from email phishing and scams by training employees through simulations and providing actionable insights.

Cloud Solutions & 3CX PBX Hosting

Leverage the power of the cloud with our tailored solutions or enhance your communications with our hosted PBX, including:

  • Microsoft 365 & Workstation Management: Streamline your operations with our expert management of Microsoft applications and services.
  • Full SaaS Monitoring & Remediation: We monitor and manage your cloud applications, ensuring they operate smoothly and securely.
  • 3CX Phone Systems: We set up and host advanced phone systems, providing seamless communication within your business, even between sites or countries.
  • Datacentre Hosting & Co-location Services: Our state-of-the-art data centre solutions ensure your data is hosted securely and efficiently.

Why Choose Livewire IT?

At Livewire IT, we pride ourselves on staying at the fore front of technology. Our commitment to continuous professional development and industry engagement means we bring you the latest innovations and best practices. Our focus is on providing cost-effective, customised solutions for businesses of all sizes. Whether you need security management, project management, or IT support, Livewire IT is your trusted partner.

Join the many businesses that have transformed their operations with Livewire IT. Let us help you unlock the full potential of your technology and drive your business forward. Contact us today to learn more about how we can support your success.